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Privacy Policy

How Runway Transfers collects, uses, and protects your personal information

Last updated: June 1, 2026

Introduction

Runway Transfers ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or book our taxi services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

We collect personal information that you voluntarily provide when booking a ride, creating an account, contacting us, or subscribing to communications. This may include your name, email address, phone number, pickup and drop-off locations, payment information, and special requests.

We also automatically collect certain technical data when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This data helps us improve our website and services.

How We Use Your Information

We use the information we collect to process and fulfill ride bookings, communicate booking confirmations and receipts, provide customer support, improve our services, and comply with legal obligations.

We may also use your information to send promotional communications about new services, special offers, and company updates. You may opt out of marketing emails at any time by clicking the unsubscribe link in any promotional message.

Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with our drivers to facilitate your ride, with payment processors to complete transactions, and with service providers who assist us in operating our business.

We may disclose your information when required by law, in response to legal process, to protect our rights or the safety of others, or in connection with a merger, acquisition, or sale of company assets.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. Cookies are small data files stored on your device.

You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

Your Rights and Choices

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal information. You may also have the right to data portability and to object to certain processing activities.

To exercise any of these rights, please contact us at privacy@Runway Transferexpress.com. We will respond to your request within the timeframe required by applicable law.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a revised "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@Runway Transferexpress.com or write to Runway Transfers, 450 Lexington Avenue, New York, NY 10017, USA.